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Discover the apical alternatives to Salesforce. Explore six starring competitors and alternatives with broad features, pricing, and pros and cons.
- Best escaped Salesforce alternative: HubSpot
- Best for industry-specific solutions: Pipedrive
- Best for omnichannel communication: Zoho CRM
- Best alternate for task management: Monday CRM
- Best for tiny businesses: Less Annoying CRM
- Best for email marketing: ActiveCampaign
Image: SalesforceSalesforce is simply a fashionable cloud-based customer narration absorption software that unites marketing, income and work solutions wrong a azygous application. It offers precocious AI-powered tools and tin beryllium scaled up oregon down to conscionable the unsocial needs of immoderate business. While it tin supply a premix of halfway features and precocious method offerings, it’s understandable to privation to spot however it compares to its competitors oregon alternatives earlier committing to a premium subscription.
Top Salesforce competitors and alternatives: Comparison table
To recognize however Salesforce compares to its apical competitors, it’s important to instrumentality a look astatine Salesforce capabilities. Because of this, I considered Salesforce’s standout features specified arsenic its quality for customization, AI-powered tools, integrations and its competitory escaped proceedings length. Below, I comparison apical alternatives, including HubSpot, Pipedrive, monday income CRM and Less Annoying CRM to springiness you a bird’s oculus presumption of however each supplier lines up.
| Salesforce | High | Yes | 7,000+ | 30 days | $25 per user, per month* |
| HubSpot | High | Yes | 1,500+ | 14 days | Free starting price |
| Pipedrive | Medium | Yes | 350+ | 14 days | $14 per user, per month* |
| Zoho CRM | Medium | Yes | 900+ | 15 days | Free starting price |
| monday income CRM | Medium | Yes | 150+ | 14 days | $12 per user, per month* |
| Less Annoying CRM | Low | No | 5,000+ | 30 days | $15 per user, per month* |
| ActiveCampaign | Medium | No | 900+ | 14 days | $19 per user, per month* |
*Price erstwhile billed annually.
PREMIUM: Choosing the close CRM for your organization.
HubSpot: Best escaped Salesforce alternative
Image: HubSpot
HubSpot offers 1 of the top escaped CRM solutions available. Its level tin beryllium utilized by income leaders, salespeople, marketers, lawsuit work teams, cognition managers and concern owners. The escaped tier tin let up to 2,500 users, which is supra the manufacture mean and comes with features specified arsenic email templates, unrecorded chat software, woody pipeline tracking and basal reporting. If the escaped tier is excessively limited, HubSpot does connection endeavor features wrong its premium tiers.
Pricing
- Free CRM: Free for up to 2,500 users with interaction management, quotes, unrecorded chat and more.
- Sales Hub Starter: $15 per spot per month, billed annually, oregon $20 erstwhile billed monthly. The Starter program includes each tools successful the escaped program positive elemental automation, e-signature, speech routing and more.
- Sales Hub Professional: $90 per spot per month, billed annually, oregon $100 erstwhile billed monthly and a one-time $1,500 onboarding fee. This program includes each Starter features and prospecting workspace, playbooks, forecasting and more.
- Sales Hub Enterprise: $150 per spot per month, with an yearly committedness and one-time $3,500 onboarding fee. Users of this program person each Professional tools positive precocious permissions, predictive pb scoring, speech quality and pb signifier routing.
Features
- Meeting scheduler: Organize and docket meetings rapidly by letting leads publication a clip that works for everyone with added Google Calendar and Office 365 Calendar integrations.
- Company insights: Automatically populate pb records with institution details imported from HubSpot’s B2B database with much than 20 cardinal businesses.
- AI contented writer: Generate income outreach emails and email selling campaigns successful a fraction of the clip with AI-generated content.
AI-powered email writer with petition details. Image: HubSpotHubSpot pros and cons
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Why we chose HubSpot
HubSpot and Salesforce are highly comparable for their scalability, AI tools, integrations, premium pricing and more. HubSpot does connection a escaped mentation of its solution, portion Salesforce does not. Salesforce does, however, connection a small much customization accidental than HubSpot.
To larn much astir this alternative, cheque retired our HubSpot review.
Pipedrive: Best for industry-specific solutions
Image: Pipedrive
Pipedrive has much than 100,000 clients that service a assortment of industries. Pipedrive provides unsocial solutions for a multitude of industries, including automotive sales, banking, lawsuit management, telephone centers, government, higher education, manufacturing and galore more. Each solution offers characteristics and halfway features that align with the concern goals of the industry. For example, the nonprofit solution specifically helps organizations pull donors and prosecute semipermanent supporters.
Pricing
- Essential: $14 per idiosyncratic per month, billed annually, oregon $24 per idiosyncratic erstwhile billed monthly. The Essential program includes radical and enactment management, merchandise catalog, income adjunct and more.
- Advanced: $29 per idiosyncratic per month, billed annually, oregon $39 per idiosyncratic erstwhile billed monthly. The Advanced program offers each Essential program features positive automations, two-way email sync, radical emailing and more.
- Professional: $49 per idiosyncratic per month, billed annually, oregon $64 per idiosyncratic erstwhile billed monthly. This tier supports each Advanced features and contacts timeline, escaped Smart Docs add-on, automatic duty and more. The AI-powered adjunct becomes disposable successful this plan.
- Power: $64 per idiosyncratic per month, billed annually, oregon $79 per idiosyncratic erstwhile billed monthly. The Power program includes each Professional program offerings positive telephone support, 500 customized fields and more.
- Enterprise: $99 per idiosyncratic per month, billed annually, oregon $129 per idiosyncratic erstwhile billed monthly. This tier offers each features mentioned supra positive up to 180 progressive automations, unlimited teams and unlimited customized permissions.
*These prices bespeak Pipedrive’s premium program operation for the United States of America. Prices are taxable to alteration depending connected geographical location.
Features
- Internal chat integration: Assign chat requests from clients connected your website to income reps successful existent time.
- Recurring revenue: Track each your subscriptions and repetition customers to support enactment and lawsuit satisfaction.
- Visibility and login protection: Manage idiosyncratic entree to make accusation hierarchies that support your institution data.
Sample idiosyncratic power and support feature. Image: PipedrivePipedrive pros and cons
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Why we chose Pipedrive
Similar to HubSpot, Pipedrive is comparable to Salesforce for its AI-powered assistant. I volition constituent retired that Pipedrive’s ocular pipelines marque it casual to negociate your customers’ journeys, but Salesforce’s scalability is overmuch much robust for larger clients.
Head implicit to our Pipedrive review for much details.
Zoho CRM: Best for omnichannel connection
Image: Zoho CRM
Zoho CRM allows users to link with their customers done aggregate channels, each portion organizing, tracking and centralizing data. Since this is specified a integer age, it’s important for businesses to conscionable their customers wherever they are. Whether it’s done email, phone, societal media, SMS, unrecorded chat, WhatsApp oregon webforms, Zoho CRM tin integrate with each the tools that assistance reps service clients successful existent time.
Pricing
- Free CRM: Free for up to 3 users and comes with pb and papers absorption and a mobile app.
- Standard: $14 per idiosyncratic per month, billed annually, oregon $20 per idiosyncratic erstwhile billed monthly. Users tin entree email insights, income forecasting and aggregate currencies.
- Professional: $23 per idiosyncratic per month, billed annually, oregon $35 per idiosyncratic erstwhile billed monthly. This tier includes each Standard features, positive duty rules and unlimited customized reports and dashboards.
- Enterprise: $40 per idiosyncratic per month, billed annually, oregon $50 per idiosyncratic erstwhile billed monthly. This program includes each AI-powered tools, positive email segmentation, auto-response and more.
- Ultimate: $52 per idiosyncratic per month, billed annually, oregon $65 per idiosyncratic erstwhile billed monthly. The Ultimate program grants users entree to each Zoho CRM features positive entree to Zoho Analytics.
Features
- Territory management: Categorize customers based connected applicable criteria to guarantee they’re assigned to the close income rep.
- Social integration: Monitor what users and clients are saying astir your concern online and automatically seizure caller leads from societal media.
- Blueprint income process: Define each signifier of your income process, including connected and offline stages, and execute them successful a systematic manner.
Example income process blueprint from commencement to finish. Image: Zoho CRMZoho CRM pros and cons
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Why we chose Zoho CRM
Both Zoho CRM and Salesforce are enterprise CRM. Zoho CRM is simply a much affordable enactment to Salesforce, making it large for organizations wanting an enterprise-level solution with straightforward dashboards and little complexity compared to Salesforce.
To cognize much astir this provider’s apical features and more, work our Zoho CRM review.
Monday CRM: Best alternate for task management
Image: monday income CRM
Monday CRM offers precocious task absorption tools that tin assistance businesses screen each pre-sales to post-sales tasks and activities successful 1 place. By centralizing lawsuit connection and providing automations that prevention time, monday CRM offers an intuitive and flexible platform. With a mobile app and customized dashboards that study instant woody advancement and income figures, users person accrued visibility to performance.
Pricing
- Free version: Basic CRM offerings lone disposable for students and nonprofit organizations aft submitting an application.
- Basic CRM: $12 per user, per period erstwhile billed annually, oregon $15 erstwhile billed monthly. This tier offers unlimited pipelines, boards and contacts, arsenic good arsenic templates for lead, interaction and woody management.
- Standard CRM: $17 per user, per period erstwhile billed annually, oregon $20 erstwhile billed monthly. This tier includes precocious account, interaction and woody management, two-way email integration with Gmail and Outlook and an AI email generator.
- Pro CRM: $28 per user, per period erstwhile billed annually, oregon $33 erstwhile billed monthly. This tier includes Sales forecasting, email templates with customized parameters, wide emails and added integrations.
- Enterprise CRM: Contact monday.com for a quote. This level of enactment offers pb scoring, squad goals and precocious analytics.
Features
- Call logging: Log each income and lawsuit calls done an automated summary screen.
- Lead capturing: Capture caller leads by adding a signifier to your institution website that volition straight import their accusation into the CRM.
- Mobile app: Manage your income process and each lawsuit connection connected the spell done the monday CRM mobile app.
Mobile app interface sample. Image: monday income CRMMonday CRM pros and cons
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Why we chose monday CRM
While monday CRM is simply a highly customizable and scalable tool, Salesforce and others connected this database connection much integrations. This is important if you person existing tools successful your income tech stack that indispensable beryllium capable to integrate with your adjacent CRM. For a Salesforce alternate with galore integration capabilities, I suggest considering Less Annoying CRM oregon HubSpot.
For much information, work our elaborate monday income CRM review.
Less Annoying CRM: Best for tiny businesses
Image: Less Annoying CRM
Less Annoying CRM specifically offers solutions to tiny businesses. CRMs for tiny businesses are scalable for maturation but typically prioritize affordability, enactment and easiness of use. Less Annoying CRM prides itself connected not being a spin-off of different large CRM providers oregon providing a lite mentation of a much costly system; instead, the institution offers 1 debased level complaint for its full level with nary upcharges oregon costly add-ons.
Pricing
- Less Annoying CRM: $15 per user, per month. This azygous basal program includes unlimited contacts and companies, unlimited pipelines, task absorption and entree to each Less Annoying features.
- Custom quote: Free personalized punctuation if your concern expects to person much than 10 users connected the CRM.
Features
- Access management: Add an unlimited fig of users for the level complaint of $15 per user, per period and make unsocial entree controls for each.
- Follow up reminder: Set reminders done the level that volition notify you erstwhile it’s the astir perfect clip to scope retired to a lead.
- Task management: Receive automated reminders, regular digests and adjacent task prioritization done a cohesive task dashboard.
Example task absorption dashboard. Image: Less Annoying CRMLess Annoying CRM pros and cons
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Why we chose Less Annoying CRM
Salesforce is simply a much robust CRM enactment compared to Less Annoying CRM; Salesforce has an extended diagnostic catalog that includes accidental management, punctuation and invoice tracking and Einstein AI. But if you’re a tiny concern needing a simplified mentation of Salesforce astatine a flat, straightforward cost, I would suggest considering Less Annoying CRM.
ActiveCampaign: Best for email selling
Image: ActiveCampaign
ActiveCampaign offers precocious automations for email selling and income engagement. Users tin summation lawsuit engagement by delivering personalized emails, SMS and integer campaigns. After creating an perfect lawsuit profile, people those leads with intelligent selling automation and deploy engaging emails for progressive pb generation.
Pricing
- Sales Plus: $19 per idiosyncratic per month, erstwhile billed annually, oregon $23 per period billed monthly. This program offers income automation, pb scoring, personalized chat, email enactment and more.
- Sales Professional: $49 per idiosyncratic per month, erstwhile billed annually, oregon $59 per period billed monthly. This tier offers each Sales Plus features positive income engagement automation, AI sentiment investigation and triumph probability.
- Sales Enterprise: $99 per idiosyncratic per month, erstwhile billed annually, oregon $119 per period billed monthly. Sales Enterprise includes each Professional features positive customized reporting and objects, azygous sign-on, uptime SLA and more.
- Bundle Plus: $93 per period billed annually oregon $116 per period billed monthly. This offering is simply a bundle of selling automation and income CRM for 5 users and includes 1,000 selling contacts.
- Bundle Professional: $386 per month, erstwhile billed annually, oregon $482 per period billed monthly. This program supports 10 users, 2,500 selling contacts and more.
- Bundle Enterprise: $734 per month, erstwhile billed annually, oregon $918 per period billed monthly. This bundle includes 15 users, customized reporting, HIPAA enactment and more.
Features
- Reporting and analytics: Uncover information astir tract and lawsuit tracking, deliverability, divided testing, triumph probability and more.
- Segmentation: Organize contacts by industry, occupation title, quiz results, acquisition past and truthful overmuch more.
- Lead scoring: Identify high-value contacts and opportunities done predetermined signals and scores.
Sample pb people breakdown and workflow. Image: ActiveCampaignActiveCampaign pros and cons
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Why we chose ActiveCampaign
ActiveCampaign offers halfway selling features astatine a precocious outgo compared to the manufacture standard. Salesforce has akin pricing but adjacent much selling solutions that see email and mobile advertising, B2B selling automation, selling AI, selling analytics and adjacent lawsuit loyalty run management.
Do you request an alternate to Salesforce?
Some notable drawbacks to Salesforce see however costly it tin beryllium for startups oregon tiny businesses, its extended catalog of features tin marque it a analyzable level and users study a steep learning curve implementing the software.
I suggested archetypal knowing however CRM pricing works, what the manufacture standards are and your nonstop fund and request for a CRM tool. Secondly, pursuing CRM champion practices volition guarantee the implementation process and ongoing enactment sets up your concern for existent semipermanent success.
If you’re wanting a deeper knowing of what Salesforce tin offer, caput implicit to our autarkic Salesforce review.
Review methodology
I reviewed and scored each CRM bundle that tin beryllium considered a apical alternate to Salesfroce against an inhouse rubric. That rubric is outlined with criteria and subcategories of modular CRM features and offerings. Using that rubric and algorithm to find an wide prima rating, I past identified an perfect usage lawsuit for each supplier that summarizes the product’s champion offerings.
Here is simply a breakdown of the scoring criteria I followed erstwhile reviewing Salesforce alternatives:
- Cost: Weighted 25% of the full score.
- Core features: Weighted 25% of the full score.
- Customizations: Weighted 15% of the full score.
- Integrations: Weighted 15% of the full score.
- Ease of use: Weighted 10% of the full score.
- Customer support: Weighted 10% of the full score.
Frequently asked questions (FAQs)
Who is Salesforce’s main competitor?
HubSpot, Pipedrive and Zoho CRM are each basal retired competitors of Salesforce erstwhile comparing price, apical halfway features, precocious AI tools and customization. Each rival is simply a generalized CRM supplier that offers a premix of marketing, income and lawsuit enactment solutions that tin beryllium catered to companies of each sizes and a assortment of industries.
Is Salesforce the biggest CRM?
Salesforce is undoubtedly a precise fashionable CRM bundle utilized by businesses crossed the world, known for its highly method features, scalability and manufacture specialization. The International Data Corporation ranked Salesforce arsenic the #1 CRM supplier for an 11th consecutive year. Some notable clients of Salesforce see Gucci, Turtle Bay, Baptist Health South Florida and Air India.
Why take Salesforce implicit different CRMs?
When it comes down to it, Salesforce is an highly versatile CRM provider. If you’re successful the fiscal services, retail, healthcare, manufacturing, vigor oregon media industries, Salesforce offers you an industry-specific solution of its platform. If affordable, Salesforce tin modernize your business, prevention clip connected mundane selling and income taks, and make a tighter pipeline betwixt you and your customers.
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