Microsoft deploys a temporary fix for faulty Surface Pro cameras. What to know

3 months ago 4
Microsoft Surface Pro Camera
June Wan/ZDNET

Just past week, successful the midst of Microsoft's Build event for developers and each things AI, aggregate Surface Pro X users reported that their cameras were nary longer working, displaying a "0xA00F4271<MediaCaptureFailedEvent> (0x80004005)" mistake codification erstwhile taking video calls connected Microsoft Teams and Zoom.

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At the time, several Surface Pro X users discovered that manually changing the day and clip of your strategy to either May 22 oregon immoderate clip earlier past was the speedy hole for the camera issue. While this was simply a impermanent solution to the problem, it suggested that the basal of the malfunctioning was an expired Windows information certificate.

By the extremity of past week, Microsoft's enactment transmission issued the pursuing statement: "Microsoft is deploying a captious troubleshooter to mitigate this contented connected astir affected Windows devices. This workaround mightiness disable immoderate features of the camera oregon little the representation prime but should let the camera to relation until the contented is resolved by the instrumentality shaper with an updated camera driver."

Basically, an authoritative solution is here, but it'll outgo you mislaid features and resolution.

As for the outdated operator problem, the "device manufacturer" that Microsoft is referring to is Qualcomm, which produces the camera drivers connected the Surface Pro X. So, until Qualcomm releases a spot for the faulty components, users volition person to update their computers with Microsoft's troubleshooter and settee with a nerfed camera system, oregon manually alteration the day of their devices, which we lone urge arsenic a past resort.

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That's due to the fact that by changing the day of your PC, bundle and services that tally connected a scheduled ground tin rather virtually suffer way of time. Furthermore, systems that trust connected encryption and authentication to pass with each different indispensable beryllium operating connected the aforesaid day and time.

The safest play present is to update your machine with Microsoft's brushed spot and hold for Qualcomm to bash its part, too. Otherwise, it whitethorn beryllium clip for a new, dedicated webcam

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