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Compare Pipedrive and Salesforce to find which CRM is amended suited for your concern needs. Explore features, pricing, and pros and cons to marque an informed decision.
Pipedrive and Salesforce are customer narration absorption providers that are some known for their precocious exertion and scalability. Pipedrive is an affordable and easy-to-use level that prioritizes gathering retired intuitive income processes. Salesforce is simply a feature-rich and cloud-based bundle that provides a selling and income solution done robust AI tools.
Below, I interruption down each bundle pricing structure, pros and cons, and straight comparison fashionable features. Depending connected your concern needs, fund and method expertise, 1 of these providers whitethorn connection your concern a much effectual selling and income solution.
Pipedrive vs Salesforce: Comparison table
| Custom processes and dashboards | Yes | Yes |
| Reports and analytics | Yes | Yes |
| AI-powered tools | Limited | High |
| Integrations | 400+ | 3,000+ |
| Starting price | $14 per user, per month* | $25 per user, per month* |
| For much information | Visit Pipedrive | Visit Salesforce |
| *Price erstwhile billed annually. | ||
Pipedrive vs Salesforce: Pricing
Pipedrive
Pipedrive follows a emblematic CRM pricing operation with premium plans that are priced per idiosyncratic and based connected entree to halfway and precocious features. By offering 5 antithetic tiers, users of Pipedrive tin subscribe to a program depending connected their circumstantial needs and institution size.
- Free trial: 14 days
- Essential: $14 per idiosyncratic per month, billed annually, oregon $24 per idiosyncratic erstwhile billed monthly. The Essential program includes radical and enactment management, merchandise catalog, income adjunct and more.
- Advanced: $34 per idiosyncratic per month, billed annually, oregon $44 per idiosyncratic erstwhile billed monthly. The Advanced program offers each Essential features positive automations, two-way email sync, radical emailing and more.
- Professional: $49 per idiosyncratic per month, billed annually, oregon $64 per idiosyncratic erstwhile billed monthly. This tier supports each Advanced features and contacts timeline, escaped Smart Docs add-on, automatic duty and more.
- Power: $64 per idiosyncratic per month, billed annually, oregon $79 per idiosyncratic erstwhile billed monthly. The Power program includes each Professional offerings positive telephone support, 500 customized fields and more.
- Enterprise: $99 per idiosyncratic per month, billed annually, oregon $129 per idiosyncratic erstwhile billed monthly. This tier offers each mentioned features positive up to 180 progressive automations, unlimited teams and unlimited customized permissions.
To larn much astir this provider, caput implicit to our Pipedrive review.
Salesforce
Like Pipedrive, Salesforce besides doesn’t connection a free CRM. Where they acceptable themselves isolated is by mounting their escaped proceedings magnitude supra the manufacture average. Only the Starter Suite offers billing options betwixt monthly oregon yearly subscriptions; otherwise, each premium plans are billed annually.
- Free trial: 30 days
- Starter Suite: $25 per idiosyncratic per month, billed monthly oregon annually. Users get account, contact, pb and accidental management, arsenic good arsenic the mobile app, email integration and more.
- Professional: $80 per idiosyncratic per month, billed annually. The Professional program includes each that’s recovered successful the Starter Suite positive Sales Cloud, afloat offline functionality and more.
- Enterprise: $165 per idiosyncratic per month, billed annually. This tier offers accidental scoring and woody insights positive information synchronization and harmonization.
- Unlimited: $330 per idiosyncratic per month, billed annually. The Unlimited tier includes each features mentioned supra positive developer pro sandbox, pb scoring and 5 campaigns per opportunity.
- Einstein 1 Sales: $500 per idiosyncratic per month, billed annually. This tier includes each Salesforce CRM features, similar collaboration tools via cognition shares and Slack and more.
Check retired our Salesforce review for much information.
Pipedrive vs Salesforce: Feature comparison
Custom pipelines and dashboards
Winner: Pipedrive
Pipedrive users tin customize stages to bespeak their income cycle, make squad pipelines and filter results by squad subordinate oregon stage. With its intuitive design, users tin utilize colored cues, customized fields and a drag-and-drop interface to make a dashboard that accurately reflects their concern model.
Salesforce’s income unreality solution offers guided selling with woody insights and visibility into pipeline and forecast. Using the pipeline absorption tool, users tin support pipelines successful a single, consolidated view. By tracking changes implicit clip with built-in charts and automating analyzable income processes and workflows, businesses tin support territory assignments and truthful overmuch more.
Sales pipeline and deals dashboard. Image: PipedriveReports and analytics
Winner: Salesforce
With Pipedrive businesses are capable to adhd customized fields to insights and reporting dashboards. KPIs and cardinal metrics tin beryllium monitored successful existent clip successful 1 centralized location. Users tin usage the ocular reports to acceptable individual, section and company-wide goals, past way income show with metrics similar gross forecasts, pb reporting and woody tracking.
Salesforce has income analytics built straight into the tool, which means businesses tin get a broad presumption of income show and woody inspection capabilities done affluent visualizations of income forecasts with built-in charts. With data-backed KPIs that showcase however the income numbers comparison with Einstein’s predictions, income reps tin rapidly measure and instrumentality enactment connected shifting forecasts done ocular cues and alerts.
Salesforce actionable forecast view. Image: SalesforceAI-powered tools
Winner: Salesforce
Pipedrive AI is simply a beta merchandise of AI-powered features that are lone offered connected the Professional program and above. AI CRM features see a income adjunct that tin place patterns and urge high-potential deals, arsenic good arsenic an AI email generator, email summarization instrumentality and AI app recommendations. Pipedrive uses a premix of internally-developed AI engines and OpenAI to connection these beta features.
Salesforce gives each idiosyncratic an AI adjunct to automate pb research, draught and show emails and assistance negociate mundane income tasks. With predictive AI, users tin uncover narration networks without immoderate manual research. Einstein 1 volition car populate contacts and applicable accusation to assistance physique beardown org charts with cardinal determination makers for optimal pb procreation and management.
AI-powered narration graph generator. Image: SalesforceIntegrations
Winner: Tie
Pipedrive offers an integration marketplace of each the existent applications businesses tin sync their CRM bundle with to automate tasks. Categories of disposable apps see gross rhythm managers, pb qualifiers, pb nurturing and connection tools similar Slack, Google Meet and Microsoft Teams. Users person the further quality to usage API; they tin besides physique retired caller applications to usage and integrate internally, past stock them with different Pipedrive users.
Salesforce integrates straight with third-party applications and systems to streamline concern information crossed your tech stack. For immoderate applications that don’t person built-in integration, similar on-premise information sources, users tin acquisition licenses for MuleSoft, enactment with integration partners oregon usage AppExchange.
Pipedrive app integration marketplace. Image: PipedrivePipedrive pros and cons
Pros of Pipedrive
- 14-day escaped trial.
- Provides aggregate manufacture specializations.
- Offers 24/7 lawsuit support.
Cons of Pipedrive
- Users study occasional integration issues.
- Limited email features and tools successful the Essential tier.
- Users study limitations astir customized reporting dashboards.
Salesforce pros and cons
Pros of Salesforce
- 30-day escaped trial.
- Industry-leading AI assistant, Einstein AI.
- Users study the level is reliable, mature and provides accordant performance.
Cons of Salesforce
- Users study a steep learning curve with the software.
- Pricing tin beryllium costly for startups oregon tiny businesses.
- Users study robust modules tin beryllium analyzable oregon overwhelming.
Should your enactment usage Pipedrive oregon Salesforce?
Choose Pipedrive if:
- You request a CRM specifically for a telephone center, nonprofit, operation oregon healthcare business.
- You’re successful request of a CRM for tiny businesses.
- You privation CRM bundle with selling and income outreach tools for optimal pb generation.
Choose Salesforce if:
- Your concern has the method expertise and bandwidth to acceptable up and customize the Salesforce interface.
- You’re successful request of a CRM for enterprises.
- You’re successful request of elaborate concern and income forecasting tools.
PREMIUM: Choosing the close CRM for your organization.
Review methodology
I reviewed Pipedrive and Salesforce arsenic wide CRM bundle providers. To bash this, I considered outgo transparency, halfway features, customizations, integrations, strategy easiness of usage and lawsuit enactment offerings. I referenced Pipedrive and Salesforce online resources, idiosyncratic reviews and assemblage forums to amended recognize the mean idiosyncratic acquisition of the platform.
After utilizing these resources positive an in-house rubric made up of these defined criteria, I identified the pros, cons and perfect usage cases for some Pipedrive and Salesforce.
Frequently asked questions (FAQs)
Which is better, Pipedrive oregon Salesforce?
Pipedrive is simply a amended enactment for tiny to mid-sized businesses wanting an intuitive income instrumentality to assistance physique retired and fortify their existing process and woody management. Salesforce is champion for enterprises looking for an all-encompassing bundle solution for end-to-end concern management. Both connection halfway features similar interaction absorption and concern reporting arsenic good arsenic precocious features similar pb scoring, making each a large supplier successful their ain right.
Pipedrive is much affordable than Salesforce, but Salesforce is much customizable than Pipedrive. Because of this, identifying your unsocial needs archetypal volition assistance find which instrumentality is amended for your business. No substance your needs, manufacture oregon budget, I suggest pursuing CRM champion practices to maximize whichever supplier you bash find arsenic a champion fit.
Is Pipedrive a bully CRM?
Yes, Pipedrive is simply a bully CRM. Pipedrive’s features similar email communication, pb management, insights and reports tin beryllium adapted by startups, tiny businesses and enterprises. Additionally, it offers circumstantial functionality and characteristics for niche industries, including fiscal services, lawsuit management, government, manufacturing, logistics and transportation, existent property and others.
What are the downsides of Pipedrive?
While the Essential tier of Pipedrive is affordable and comes with unlimited pipelines and contacts, the email and reporting features are reasonably basic. Realistically, to entree gross reports and customizations for pipeline fields and reporting dashboards, users volition person to subscribe to premium tiers astatine a higher terms similar the Professional plan.
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