Zoho CRM vs monday CRM (2024): Which is Better?

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Compare Zoho CRM and monday CRM arsenic income tracking and collaboration solutions. Explore their features, pricing, and pros and cons to find the champion acceptable for your team.

The champion CRM software offers a suite of solutions for marketing, income and enactment teams. Zoho CRM and monday CRM are fashionable wide CRM providers that tin beryllium adapted into a multitude of industries and income processes.

Zoho CRM is simply a leading, feature-rich solution offering travel orchestration and AI tools with competitory pricing. Monday CRM is simply a much flexible instrumentality that tin negociate end-to-end income operations with a speciality successful task and woody management.

Both are collaborative CRM software, meaning each helps successful cross-departmental connection and ongoing task absorption and income tracking. Determining which CRM bundle is champion suited for your concern depends connected your budget, method expertise, and precedence CRM features.

Below, I volition straight comparison cardinal features and pricing and place perfect usage cases for some Zoho CRM and monday CRM to assistance usher you.

Zoho CRM vs monday CRM: Comparison table

Zoho CRMmonday CRM
Our prima standing (out of 5)4.23.8
Starting priceFree starting price$12 per user, per month
Process builderYesYes
Sales automationYesYes
AnalyticsYesYes
AI-powered toolsYesLimited

Zoho CRM vs monday CRM: Pricing

Zoho CRM pricing

  • Free CRM: Free for up to 3 users and comes with pb and papers absorption and a mobile app.
  • Standard: $14 per idiosyncratic per month, billed annually, oregon $20 per idiosyncratic erstwhile billed monthly. Users tin entree email insights, income forecasting, and aggregate currencies.
  • Professional: $23 per idiosyncratic per month, billed annually, oregon $35 per idiosyncratic erstwhile billed monthly. This tier includes each Standard features, positive duty rules and unlimited customized reports and dashboards.
  • Enterprise: $40 per idiosyncratic per month, billed annually, oregon $50 per idiosyncratic erstwhile billed monthly. This program introduces each AI-powered tools, positive email segmentation, auto-response, and more.
  • Ultimate: $52 per idiosyncratic per month, billed annually, oregon $65 per idiosyncratic erstwhile billed monthly. The Ultimate program grants entree to each mentioned features positive entree to Zoho Analytics.

monday CRM pricing

  • Free CRM: Basic CRM offerings lone disposable for students and nonprofit organizations aft submitting an exertion for approval.
  • Basic CRM: $12 per user, per period erstwhile billed annually, oregon $15 erstwhile billed monthly. This tier offers unlimited pipelines, boards, and contacts, arsenic good arsenic templates for lead, interaction and woody management.
  • Standard CRM: $17 per user, per period erstwhile billed annually, oregon $20 erstwhile billed monthly. This includes precocious account, interaction and woody management, two-way email integration with Gmail and Outlook, and AI email generator.
  • Pro CRM: $28 per user, per period erstwhile billed annually, oregon $33 erstwhile billed monthly. This tier includes Sales forecasting, email templates with customized parameters, wide emails, and added integrations.
  • Enterprise CRM: Contact monday.com for a quote. This level of enactment offers pb scoring, squad goals, and precocious analytics.

Zoho CRM vs monday CRM: Feature comparison

Process builder

Winner: monday CRM

Zoho CRM users tin physique scalable and repeatable income processes. With visually appealing designs, businesses tin configure actions for each stage. Drag and driblet to link immoderate income enactment unneurotic with Zoho CRM’s blueprint feature. From there, users tin specify the series successful which the income squad volition code each benignant of opportunity, determine who tin bash what, and acceptable conditions that person to beryllium met for a woody to close.

Zoho CRM process   blueprint feature.Zoho CRM blueprint builder. Image: Zoho CRM

Monday CRM’s process builder is much intuitive and user-friendly. Users tin easy tailor the CRM without immoderate improvement help. Businesses tin edit woody stages, adhd unlimited columns, negociate aggregate pipelines, and more. The dashboard builder includes vibrant colors, categories, and presumption updates that you tin resistance and driblet to determination oregon rearrange arsenic needed.

monday CRM woody  absorption   feature.monday CRM customizable process builder. Image: monday CRM

Sales automation

Winner: Tie

Zoho CRM uses income unit automation to assistance teams negociate tasks similar scheduling lawsuit calls oregon appointments, initiating follow-up, tracking contacts, and updating income opportunities. Zoho CRM prioritizes income unit automation truthful salespeople tin absorption much connected nurturing leads and improving lawsuit relationships. These automation tools tin beryllium applied to relationship and pb management, workflow rules, and adjacent macro triggers.

Zoho CRM automation feature.Email cadence automation feature. Image: Zoho CRM

Monday CRM offers no-code automations, making it casual for users to customize their workflows and adjacent deals. Businesses tin automatically delegate leads to the close reps, acceptable notifications for upcoming activities, get alerted erstwhile prospects unfastened an email, and more. This tin beryllium particularly utile erstwhile managers oregon admins request to alteration deadlines, territories, oregon the presumption of important projects to trigger adjacent steps.

monday CRM automation feature.Sample income automations to adhd to dashboard. Image: monday CRM

Analytics and reporting

Winner: Zoho CRM

Zoho CRM provides in-depth CRM analytics to assistance individuals, teams and full organizations marque smarter concern decisions. These reporting dashboards supply multi-dimensional, digestible and actionable insights that tin beryllium shared and exported quickly. Example analytics that tin beryllium accessed see customized reports, charts, anomaly detectors, quadrants, KPIs, people meters and more.

Zoho CRM analytics feature.Sample income chart. Image: Zoho CRM

Monday CRM offers basal reporting capabilities compared to Zoho CRM. Monday CRM focuses connected show tracking for businesses. This means users tin presumption real-time dashboards that summation visibility for income teams. Metrics disposable see income forecasting, tracking forecast vs. existent sales, calls, meetings, and squad quotas.

monday CRM income  analytics feature.Example income dashboard. Image: monday CRM

AI-powered tools

Winner: Zoho CRM

Zoho CRM offers a almighty AI income adjunct named Zia. Zia is simply a conversational AI that users tin chat oregon telephone with. Beyond basal enactment and contented generation, Zia tin nutrient predictive insights, observe anomalies, automate workflows, and enrich data. Zoho CRM’s AI adjunct tin rapidly fetch immoderate information, instrumentality notes, and assistance reps amended recognize their concern astatine a precocious level.

Zoho CRM AI feature.Zia income pipeline predictions. Image: Zoho CRM

Monday CRM lone offers AI-powered tools done a beta release. Monday AI includes automated task generation, email creation and rephasing, contented generation, and look building. With the assistance of these caller AI tools by monday, users tin rapidly make contented for promotional campaigns oregon make nurturing emails to nonstop to leads oregon clients successful a fraction of the time.

monday CRM AI feature.monday AI adjunct for email composition. Image: monday CRM

Zoho CRM pros and cons

Pros of Zoho CRM

  • 15-day escaped trial.
  • Offers GDPR compliance with each premium plan.
  • Robust selling features.

Cons of Zoho CRM

  • AI tools are lone disposable successful the 2 highest-paid tiers.
  • Users study analyzable bundle set-up.
  • Users study occasional UI bugs and delays.

monday CRM pros and cons

Pros of monday CRM

  • 14-day escaped trial.
  • Unlimited contacts, pipelines, and boards.
  • Offers HIPAA compliance successful the Enterprise plan.

Cons of monday CRM

  • Lead scoring and precocious analytics lone disposable successful the highest-paid tier.
  • Users study occasional automation and notification flukes.
  • Users petition much in-depth grooming and onboarding resources.

Should your concern usage Zoho CRM oregon monday CRM?

Choose Zoho CRM if:

  • You’re an enterprise looking for a CRM solution offering omnichannel marketing.
  • Your concern is successful the hospitality, education, beingness sciences, oregon existent property industries.
  • You privation to prioritize pb procreation and selling strategies, on with gathering retired the income process.

For much information, caput implicit to our Zoho CRM review.

Choose monday CRM if:

  • You’re a small business looking for a CRM solution for managing projects.
  • Your concern is successful the manufacturing, user goods, software, oregon IT industries.
  • You’re successful request of a customizable instrumentality for in-depth task management.

Read our monday CRM review for much details.

Methodology

To comparison Zoho CRM and monday CRM arsenic providers, I utilized an in-house rubric. My rubric consists of predefined criteria and subcriteria astir the astir important factors erstwhile evaluating immoderate wide CRM bundle and its benefits.

PREMIUM: Choosing the close CRM for your organization.

Here’s the breakdown of the criteria utilized to people and comparison Zoho CRM and monday CRM:

  • Cost: Weighted 25% of the full score.
  • Core features: Weighted 25% of the full score.
  • Customizations: Weighted 15% of the full score.
  • Integrations: Weighted 15% of the full score.
  • Ease of use: Weighted 10% of the full score.
  • Customer support: Weighted 10% of the full score.

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